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LEGAL AGREEMENT

Hosting Agreement

Perfeckto QMS is a comprehensive Quality management System designed to help organization manage quality processes, ensure compliance, reduce risks, and drive continues improvement across all operations.

Last Updated: 1 July 2026

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1. Introduction

This Hosting Agreement ("Agreement") is entered into by and between Gyri Infotech ("Gyri Infotech") and the entity or individual agreeing to these terms ("Customer"). This Agreement governs Customer's use of Gyri Info tech's hosting services.

2. Scope and Services

Gyri Infotech agrees to provide hosting services ("Services") to Customer, as described below-

(a) In Scope:

1.1 Hosting of QMS (Quality Management System) functionalities customised as per Customer's specific requirements on Cloud (SAAS), including one on-premise user training for customer Quality Teams and Supplier Teams
1.2 Support services as described belwo for QMS functionalities delivered to the Customer for the duration of this agreement

  • Resolution and recovery of application related incidents as per service level agreement

  • Fixing Bugs/issues attributed to the QMS software delivered to the Customer

  • Dedicated Customer support email and on call

  • Enhancements

  • Software Patch updates (periodic)

  • Hardware, OS compatibility updates

  • Monitoring and tuning the database

  • Data dump whenever required

(b) Out of Scope:

1.1 Historical data migration
1.2 Any services not specifically mentioned in Scope

3. Payment

2.1 Customer agrees to pay Gyri Infotech the fees in full for the Services as described in the pricing plan chosen by Customer.
2.2 The fees are non-refundable and exclusive of applicable taxes and customer is responsible for all taxes.
2.3 Payment terms shall be as outlined in the invoice provided by Gyri Infotech
2.4 Without prejudice to any other rights Gyri Infotech may have, if Gyri Infotech does not receive payment for any overdue invoices, Gyri Infotech may charge Customer interest at the rate of 1% per month or lesser if such amount is required by applicable law on any overdue amounts from the due date until the date of receipt of payment by Gyri Infotech (inclusive).

4. Term and Termination

3.1 The term of this agreement is for 2 calendar years. Thereafter, each services can be renewed for successive periods of 12 months (each a "Renewal Term") unless either Gyri Infotech or customer gives at least 60 days' prior written notice to the other party of its intention not to renew the services.
3.2 This Agreement shall commence on the date of acceptance by Customer and shall continue for the duration of the term as per the service plan chosen by Customer. Either party may terminate this Agreement upon written notice if the other party breaches any material term of this Agreement and fails to cure such breach within sixty (60) days of receiving written notice thereof.

5. Customer Responsibilities

Customer agrees to:
4.1 Use the Services in compliance with all applicable laws and regulations.
4.2 Be solely responsible for the content and data transmitted through the Services.
4.3 Maintain the security and confidentiality of all access credentials provided by
4.4 Notify Gyri Infotech promptly of any unauthorized use of the Services.

6. Limitation of Liability

In no event shall Gyri Infotech be liable to Customer for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with this Agreement.

7. Limited Warranties

Gyri Infotech warrants that the in-scope service shall substantially perform as specified in the documentation during the Term, when used in accordance with the terms of the Agreement. Support Services will be rendered with due care, ability and skills and as per recognized standards of industry practice.

8. Confidentiality

Both parties agree to keep confidential any proprietary or confidential information disclosed by the other party during the term of this Agreement and for a period of five (5) years thereafter.

9. Data backup

Data backup for QMS module will be take once in every week unless specified separately (quoted separately).

10. Application data and documents

As and when the agreement ends,
9.1 customer shall immediately cease use of and access to the applicable Service and destroy (or at Our request return) any of the related Confidential Information
9.2 Gyri Infotech will make available customer's data dump to the customer, which will be hosted for 1 week. Within that time customer will have to download the existing data.

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflicts of law principles.

12. Entire Agreement

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements and understandings, whether written or oral.

13. Modifications and Change Management

Gyri Infotech may modify the terms of this Agreement at any time by providing notice to Customer. Continued use of the Services after such modification shall constitute acceptance of the modified terms.

14. Contact Information

For any questions or concerns regarding this Agreement, Customer may contact Gyri Infotech at [Contact Information].

By accepting this Agreement, Customer acknowledges that they have read, understood, and agree to be bound by its terms.

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